Case Study

Engaging Community Partners to Help Guide the Way Forward

Opportunity

After a challenging year full of change, a Whistler non-profit needed to update its strategic plan and refocus its resources. To deliver social services that address food security, mental health and wellness, it works with a number of organizations to partner in the program design and promotion. A series of engagement sessions were developed to gather input from stakeholders, employees and the board of directors to update and redesign the strategic plan.

Actions

Designed and facilitated four stakeholder engagement sessions
Created exercises to encourage sharing, capture ideas and set new goals
Opened up a dialogue with a wider audience to build alignment on strategic direction
Drafted new planning tools including strategic plan on a page, KPIs, action and operational plans

Impact

The management team now have presentation decks, templates and planning tools to guide them through future planning cycles and simplify the process. The Strategic Plan on a Page is a new visual cue to keep the board of directors and leadership team on track while focusing resources toward specific outcomes. The Action Plan, developed with input from front-line staff, is designed to coach the entire organization to reach for its North Star and keeps the team motivated to achieve targets.

Testimonial

From Scattered to Strategic

Transform organizational chaos into a clear roadmap that amplifies your purpose, outlines clear steps to move forward, and drives measurable results.

From Overlooked to Unmistakable!

Create a communications framework that gives every team member the tools to tell your story consistently and powerfully.

From Skeptics to Advocates

Change the narrative about what you’re doing and why. Help people understand the trade-offs, see their place in the story and become champions.

Get started and cultivate fresh thinking

Keep in touch and learn more about our approach. Strategic ideas for purpose-driven communications, delivered when inspiration strikes.