Case Study

Designing and Facilitating Conversations to Mobilize an Industry

Opportunity

A province-wide industry association was facing a turning point. Its membership had flattened and resources were stretched thin. Advocating for and managing a growing list of issues was becoming untenable with the existing model. It needed a board-driven plan to expand membership and articulate its value for all industry partners.

Actions

  • Designed a dynamic full day planning session
  • Collaborated with leadership team for pre-event communications
  • Facilitated conversations to ensure a balance of voices and invite new perspectives
  • Developed an action plan with phased approach for implementation

TIABC Membership and Communications Committee

Impact

The conversations sparked in the planning session have initiated a review of the organization’s vision and mission. The session design opened space for dialogue, invited debate, and allowed time to discuss recommendations before setting actions. The association’s board of directors are now equipped with a detailed action plan and list of priorities to grow membership.

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